Outcomes & audit trail for closed cases
| USER | SEVERITY | TRIGGER | RESOLVED BY | DATE | OUTCOME |
|---|---|---|---|---|---|
MB Maria Bell |
High | Low mood · 10 days | Admin · Layla N. | 25 Mar 2026 | Referred to counselling |
TR Tom Reed |
Medium | Missed 2 sessions | Ambassador Dev N. | 24 Mar 2026 | Re-engaged · monitoring |
SK Sasha Kim |
Medium | Financial hardship | Admin | 22 Mar 2026 | Support arranged |
NP Nina Patel |
High | Social withdrawal | Ambassador Maya J. | 21 Mar 2026 | Reconnected · stable |
JC James Cho |
Medium | AI mood detection | Auto-resolved | 20 Mar 2026 | Monitoring |
AO Amara Osei |
Medium | Panic attack · self-report | Ambassador Layla N. | 18 Mar 2026 | Coping plan in place |
LB Liam Barnes |
High | Isolation · 2 weeks no contact | Admin | 16 Mar 2026 | Re-engaged via phone |
PM Priya Mehta |
Medium | Eating habit concerns | Ambassador Zara A. | 14 Mar 2026 | Dietitian referral |
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