Ambassador Dashboard Good morning, Maya 👋

Sunday, 29 Mar 2026

Notifications 4

Welfare flag — Client A

Low mood logged 3 days in a row · Review recommended

Session in 30 mins — Client B

Today at 1:30 PM · Video call

New message — Client E

"Thanks for today, it really helped…" · 12 mins ago

Note reminder — Client E

Session was yesterday · No note written yet

Availability updated

April slots confirmed · 2 days ago

View all notifications

Your Overview

3 sessions today · 2 notes pending · 3 new booking requests · 12 active clients

Write notes Manage schedule

Sessions today

2:00 PM next

Active clients

2 new this month

Pending requests

Needs response

4.9

Avg rating

84 clients helped

Welfare & Attention Required

Client A — Persistent low mood (3 days)

Client A has logged "Low" mood three consecutive days and referenced feeling overwhelmed and isolated. Their last session was 8 days ago. Consider reaching out before their next scheduled appointment (Thu 2 Apr).

Message now View profile Flag for support team

Client C — Missed session (no-show)

Client C did not attend their scheduled session on Tue 25 Mar and hasn't responded to the automated reminder. This is the first missed session in their history.

Send check-in message View history

Today's Sessions 3 scheduled

1:30 50 min

Client B — Initial session

Video call Academic stress

Video Notes prepared Starting soon

Join call View notes

2:00 50 min

Client E — Follow-up session

Video call Housing & anxiety

Video No prep notes

Join call Add notes

4:30 30 min

Client H — Check-in

Phone call Goal review

Phone Notes prepared

Call View notes

This Week View full schedule

Sun 29

Mon 30

Tue 31

Wed 1

Thu 2

Fri 3

Sat 4

Upcoming sessions

Client B

Mon 30 Mar · 10:00 AM · Video · Academic stress

Video

Client D

Tue 31 Mar · 2:30 PM · Video · LGBTQ+ & Identity

Video

Client G

Wed 1 Apr · 11:00 AM · In person · Goal setting

In person

Client J & Client K

Fri 3 Apr · 3:00 PM · Group session · Resilience

Group

Sessions — Last 8 Weeks

32 total this month

1 Feb

8 Feb

15 Feb

22 Feb

1 Mar

8 Mar

15 Mar

This wk

Sessions this month

+18%

vs last month

4.9

Avg satisfaction

Current week Completed Low week

Client Caseload View all 12 clients

Client A

Next: Thu 2 Apr · 8 sessions total

High priority

Client B

Today 1:30 PM · 3 sessions total

Stable

Client C

Missed Tue 25 Mar · 5 sessions total

No-show

Client D

Tue 31 Mar · 6 sessions total

Improving

Quick Actions

Write notes Update availability Message client Add task Welfare alerts My profile

Booking Requests 3 pending

New client

Wed 2 Apr · 10:00 AM · Video · Anxiety

New

Client L (returning)

Thu 3 Apr · 3:30 PM · Video · Check-in

Returning

Tasks Today All tasks

Write notes for Client E (yesterday's session)

Overdue · Due today

Review Client A welfare — consider early contact

Due today · Welfare

Respond to Client B's message

Done · 9:15 AM

Update availability for April

Due Fri 3 Apr

Notifications 4 new

Client A logged "Low" mood for the 3rd day in a row

8:30 AM

New booking request from an unmatched client — review required

7:52 AM

Client D submitted prep notes for Tuesday's session

Yesterday

Session note reminder — Client E's notes from Fri 28 Mar still unpublished

Yesterday

Client L left a 5-star rating for your last session

2 days ago

Messages View all

Client B

Hi Maya, just confirming today's session still at 1:30?

9:41 AM 1

Client E

I've been feeling a bit better after last week, wanted to share before our session today.

8:15 AM 2

Client H

Can we move our call 15 mins earlier if possible?

Yesterday

All client data is anonymised. Full names and personal details are never stored or displayed. Welfare flags are visible only to you and the Luminwell support team.